Terms & Conditions

Thank you for choosing Mave Health, powered by Mave Health Private Limited. Our range of services, including therapy, psychiatry, fitness, nutrition coaching, and pioneering neurostimulation technology, are designed to support your mental well-being journey. By registering for or using our services, you agree to these Terms & Conditions (T&C). If you disagree with any part of the T&Cs, please discontinue using our services immediately. We reserve the right to modify these terms at any time without direct notice, though we will strive to inform you of significant changes. Continued use after such changes constitutes your acceptance of the new terms. These T&Cs are presented in English at Terms & Conditions.

  1. Service description

    Mave Health offers a comprehensive approach to mental health and wellness through various services, including the NIBS device, aimed at fostering healthy lifestyle habits. We are dedicated to encouraging a holistic health transformation.

    1. User Conduct

      Upon login, you'll be encouraged to interact with your preferred experts through our application, enabling your active participation. To ensure a fair and secure environment, misuse of accounts or devices is prohibited. Should you need to change your primary device, please notify us at contact@mavehealth.com. Users aged 13-17 may use our services or devices with parental consent, whereas those below the age of 13 are not permitted. The app must not be used for unauthorized commercial purposes, to manipulate rewards, or to introduce harmful software.

    2. Suspension & Termination

      We may suspend or terminate access to our services without notice due to misuse. To request re-access, please contact us at contact@mavehealth.com.

    3. Refund Policy and Cancellation Policy

      The refund policy is presented in English at Refunds & Cancellation.

    4. Governing Laws & Jurisdiction

      These T&Cs are governed by Indian law, subject to the exclusive jurisdiction of Indian courts. We aim to resolve disputes amicably before legal proceedings.

    5. Disclaimers

      While we strive for uninterrupted service, we cannot guarantee immunity from online risks. Our services are provided "as is," with efforts to maintain quality and security.

    6. Indemnity

      You agree to defend and indemnify Mave Health Private Limited and its affiliates against claims related to your use of our services.

    7. Limitations of Liability

      Mave Health is not liable for indirect or consequential damages, including data loss or service interruptions.

    8. Authorization

      By using our services, you consent to receive transactional SMS messages and calls from Mave Health, even if registered as DND.

    9. Consent

      Enrolling in our programs grants Mave Health consent to use your health data and images for marketing purposes on our website and social media platforms. Website visits imply consent for marketing communications.

By using Mave Health's services and products, you acknowledge and agree to these terms and conditions, creating a binding agreement.